Issue 8
Design of eMAR Systems with End-Users in Mind: Learning from a Fatal Incident in Long-Term Care
This bulletin follows a fatal incident that occurred in long-term care (LTC), where the electronic medication administration record (eMAR) was a significant contributing factor. The eMAR display had poor readability due to the placement of information, the repetition of information, the use of capital (uppercase) letters and multiple rows for administration times. Recommendations to improve usability of the eMAR are made to LTC homes, as well as the medication system software vendors and pharmacies supporting them
Key Words:
- Human factors engineering