Medication errors occur across the health system. Need help to reduce preventable harm from medications? Connect with us!
Our team of medication safety experts are nationally recognized for assisting organizations in achieving their medication safety goals.Request a Consult
- Consulting Services
- Our Expertise
- Client Feedback
Our team works collaboratively to complete an investigation and analysis, using a systems approach, of one or more medication errors in your organization. They also deliver an action plan with compelling evidence-informed recommendations that will reduce the risk of the same or similar error from reoccurring.Request a Consult
Medication System Safety Review
Our team works collaboratively with your organization to use leading assessment tools for understanding the strengths and opportunities for improvement in your medication system. An action plan can be developed to help prioritize and start key improvements.Request a Consult
Proactive Risk Assessment using Failure Mode and Effects Analysis (FMEA)
Our team works collaboratively with your organization to complete a structured proactive assessment of a specific process related to medications. The goal is to map the process, identify potential failures, and make changes using human factors principles to reduce the risk of the failures and prevent harm to patients and residents. A summary report is provided to support your organization in taking action.Request a Consult
Community Pharmacy Medication Safety Consultation
Our team works collaboratively with your community pharmacy through a series of virtual meetings to review dispensing and related patient care processes to identify possible system-based risks. We will help your team to understand and apply the principles supporting safe medication practices, including basic human factors, systems approach and just culture.
Request a Consult
Safe Practices Assessment & Action Program for Pharmacist & Pharmacist Technician Supervisors/Managers
Our team works collaboratively with a specific pharmacist or pharmacist technician supervisor or manager (registrant), as well as indirectly with their community pharmacy team to complete this process and provide a summary report. Through a series of virtual meetings, our experts will review dispensing and related patient care processes to identify possible system-based risks. We will assist the applicable registrant to understand and apply the principles with their team to support safe medication practices, including basic human factors, systems approach and just culture.
Provincial pharmacy regulatory authorities periodically use this consulting service as part of their investigation and/or discipline processes.
Request a Consult
Other Consult Services
Our team can help any organization, large or small, to achieve your unique medication safety goals. Contact us for an initial consultation to see how we can work together to reduce preventable harm from medications!Request a Consult
Our team of medication safety specialists includes patient/family advisors, nurses, pharmacists, physicians, pharmacy technicians and human factors engineers. Typically, two to three team members work on each project, with assistance from expert reviewers.Request a Consult
"It was our good fortune that we learned of your service. I will certainly be making it a point to communicate this resource to my colleagues. We wish to commend each of you for the respectful and sensitive approach you took in how you conducted your review."
"Your team made a really good impression when you were here and our safety agenda has made great strides since your visit. Thanks again for your professionalism and your ability to 'connect with' the direct care staff and physicians."
"It was a pleasure to work with you and your team as you provided a very valuable review and report that will be instrumental in driving change."