Community Pharmacy Reporting Programs

The National Incident Data Repository for Community Pharmacies (NIDR)

ISMP Canada receives funding from Health Canada for medication safety activities to support the goal of the Canadian Medication Incident Reporting and Prevention System (CMIRPS). These activities include the analysis of reports submitted to the National Incident Data Repository for Community Pharmacies (NIDR).

In participating jurisdictions (Nova Scotia, New Brunswick, Prince Edward Island, Manitoba & Saskatchewan), community pharmacies submit de-identified medication near-miss and incident data to ISMP Canada’s NIDR for the purpose of improving medication safety in the community and elsewhere.

Since inauguration, the NIDR has contributed to advancements in practice through shared learning, medication safety and quality improvements, as well as informing research and policy.

ISMP Canada is ready and pleased to work with any community pharmacy, chain or banner pharmacy, regulatory authority, incident reporting platform provider, and/or other organizations to submit near misses and medication incident data from community pharmacies into the NIDR.

For more information, visit the FAQ, or contact

ISMP Canada Community Pharmacy Incident Reporting (CPhIR)

ISMP Canada’s CPhIR program is an anonymous web-based reporting program designed to empower community pharmacies for medication safety and continuous quality improvement. Incident data is contributed to the NIDR.

The CPhIR program meets all the reporting platform requirements for mandatory quality and safety improvement programs in Nova Scotia, Saskatchewan (COMPASS), New Brunswick, Manitoba (Safety IQ), Prince Edward Island, and Newfoundland and Labrador (MedSTEP NL) and contributes data to the NIDR.

To login to your CPhIR account, visit the CPhIR home page.

For more information, or to subscribe to CPhIR, contact


Pharmacy team members can also report an incident, near miss, or concern to ISMP Canada through our Practitioner Reporting Program.