Abstract

Day 1:
Multi-Incident Analysis – Analyzing medication incidents one group at a time

Program Abstract:
This workshop presents the key concepts for conducting a multi-incident analysis – a technique designed to maximize efficiency by analyzing a group of medication incidents sharing a common topic. Participants will learn a stepwise process for conducting a multi-incident analysis, and situations where this methodology is most beneficial. You will have the opportunity for hands-on practice under the guidance of ISMP Canada experts. A variety of reference documents and supporting tools will be provided, enabling you to confidently analyze your facility’s medication incidents.

Day 2:
Medication Safety Culture Assessment – A Novel Approach for Measuring Patient Safety Culture

Program Abstract:
This workshop teaches participants how to use medication incident reporting as an indicator to monitor patient safety culture within their organization. These concepts will be integrated to introduce a novel tool called the Medication Safety Culture Indicator Matrix (MedSCIM). You will have the opportunity for hands-on practice to learn how to use Medication Safety Culture Assessment under the guidance of ISMP Canada experts. A variety of reference documents and supporting tools will be provided, enabling you to confidently use Medication Safety Culture Assessment to support a positive patient safety culture.

Audience: Patient safety officers, medication safety officers, paramedics, risk managers, pharmacy directors/managers, clinical leader managers or unit managers, and other health care professionals seeking to enhance their ability to act on medication incident reports.

Workshop Level: Intermediate

Schedule

• Day 1: 9:00 am to 4:00 pm (Eastern Time)
• Day 2: 9:00 am to 1:00 pm (Eastern Time)

Day 1: Multi-Incident Analysis

Learning Objectives:

• Describe how Multi-Incident Analysis complements other medication incident analysis strategies
• Describe the steps of the Multi-Incident Analysis process
• Apply the step-wise Multi-Incident Analysis approach in conducting an analysis on a small group of incidents

Day 2: Medication Safety Culture Assessment

Learning Objectives:

• Understand the importance of patient safety culture
• Understand how analysis of medication incidents “by the numbers” can be misleading
• Understand the difference between quantitative and qualitative analysis of medication incidents
• Be able to use the Medication Safety Culture Indicator Matrix (MedSCIM) to assess organizational patient safety culture

Equipment/Materials

To attend a virtual workshop, you will need the following:

• Computer with internet connection, speakers, webcam and microphone
• Computer printer, if available but not required

Materials that will be provided to you electronically are:

• Workshop handouts
• Workshop references
• Workshop cases (for hands-on practice)
• Certificate of Completion will be provided to the participant within 14 days of workshop