Incident Analysis in Long-Term Care

A Live Facilitated Virtual Workshop for anyone working in the Long-Term Care sector.

Friday, November 19, 2021

This full-day workshop provides those working in long-term care (LTC) with theory and hands-on practice in incident analysis (root cause analysis).

Incident Analysis – Root Cause Analysis (RCA)

The workshop curriculum is derived from the Canadian Incident Analysis Framework.

Program Abstract:

The program begins with discussion of a case study including an explanation of the steps taken to recognize and respond to a harm event. Afterward, we move into understanding the concepts that underly incident analysis including how and why care does not always go as intended. Participants will learn how to conduct an analysis through interactive exercises and group work. The workshop will cover diagramming to support incident analysis, identification of contributing factors, summarizing findings, and developing and implementing recommended actions.

Time: 9:00 am to 3:00 pm (Eastern Time)

Location: Join us virtually from your own location – virtual link will be emailed prior to the workshop

Cost: Complimentary for Ontario LTC participants* $500 + tax for LTC participants located outside of Ontario*For participants working in the LTC sector in Ontario, there is no registration cost for the workshop. The Ministry of Long-Term Care in Ontario is providing funding support for this educational opportunity.

Audience: Anyone working in long-term care including administrators involved with investigations, risk management, incident analysis, and medication safety who is interested in learning how to analyze factors that did or could contribute to resident safety incidents.

Requirements: Computer with microphone, webcam, speakers, and internet connection; printer (optional)

Workshop Level: Introductory

Registration: All registrants are asked to complete the Registration Form and email it to

Confirmation: Registration will be confirmed within 10 days of receipt of payment.

Cancellation Policy: Notice of all cancellations must be provided in writing at least 21 days prior to the event. A $75 administration fee will apply to all refunds. There are no refunds for registrants who cancel after the cancellation deadline.

Registrants may postpone attendance to a future workshop however a $75 administration fee will apply if notice of postponement is received less than 21 days prior to the event. ISMP Canada reserves the right to cancel or reschedule workshops. In the event of a cancellation, fees paid will be credited towards a future workshop, or fully refunded. Additional Information: Email